How Do I…?

If you have an irrigation system, you must either have the backflow device installed and tested every Spring by June 1st, or permanently cut and cap the system, have the work inspected by the Town’s Environmental Compliance Officer, and sign a Memorandum of Understanding stating the system will no longer be used.  Penalty for reconnection without notification to the Town beforehand, is a violation of the Town’s Cross Connection Control Program and punishable by misdemeanor charge, fine of up to $2,500, and one year in jail. Call 703-771-2762 for further information.

Utility personnel flush areas of the Town’s distribution system, especially in the warmer months, to help reduce water age and improve water quality. This flushing is an important component of maintaining a water distribution system and ensuring that customers receive the highest quality product at all times.

The Town provides only water and sanitary sewer services. Electric is provided by either NOVEC or Dominion Virginia Power. Gas is provided by Washington Gas.

No. The Town will only locate and mark water and sewer lines that are Town maintained. The Town does not locate water and sewer lines on private property because these lines belong to the homeowner or business.

These marks indicate underground utilities. The yellow mark shows where a gas line is present; blue indicates a water line; green represents a sewer line; red indicates electric power lines, cables, conduit and lighting cables; orange represents communications, alarm or signal lines, cables or conduit; pink indicates temporary survey markings; and white signifies proposed excavation. Markings are made by utility operators as required by the Virginia Underground Utility Damage Protection Act of 1979 and coordinated by "Miss Utility of Virginia".

The Leesburg Water Supply Division utilizes water from one groundwater well and surface water from the Potomac River.

Leesburg has separate sanitary sewer and storm sewer systems, which means water and waste products from your toilets, showers, dishwashers, and sinks flow into the sanitary sewer system for treatment at the Water Pollution Control Facility. Rain water running off your roof and Town streets flow into the storm drainage system and discharge untreated into local streams flowing to the Potomac River. That is why it is critical not to dump anything into the street drains.

All sanitary drains from premises discharge into underground pipes that flow to the Leesburg Water Pollution Control Facility where the wastewater is treated physically, chemically, and biologically before being discharged back to the environment. The gravity pipes follow the natural drainage of the land and get larger to convey additional collected volume as they flow downstream. Gaps in the gravity sewer system are overcome by installing sewer pump stations at low points in the area or neighborhood where the wastewater collects in large manholes and is then pumped to gravity sewers farther downstream. Most residential neighborhoods are served by 8-inch diameter gravity sewers.  The largest sanitary sewer pipe in Leesburg is 36-inch in diameter.

First call the Utilities Department at 703-771-2750 or after normal business hours, call 703-771-4500. We’ll send an employee to determine the location of the blockage at no charge to the customer. If we find that the blockage is not in the Town's sewermain, the customer is responsible for removing the blockage at his or her own expense.

We do not endorse any particular backflow tester. We recommend that you select a tester by checking references, comparing prices, and using information available. You must ensure that the tester does have certification for backflow testing.

If you have a lawn irrigation system or a fire sprinkler system, you are required to have a backflow device installed and it must be tested annually.

The Utilities Department will send you a letter and testing form to remind you to have the backflow prevention device tested.

To ensure that the device is functioning properly and the water supply is protected from contamination.  Your device is a mechanical unit that has internal seals, springs, and moving parts that are subject to wear or fatigue. The annual test ensures a properly functioning device and certifies that the device has not been removed or had a by-pass line installed around it.  If the assembly fails the test, it must be repaired or replaced and tested.

The Town responds at no charge to the customer, and we encourage customers to contact us FIRST before calling a plumber.

It is okay if the truck has been inspected by the Utilities Department and if they have a blue meter attached to the fire hydrant.  Please review photos of the Town’s hydrant meters and notify us at 703-771-2750 if you see a different colored meter or do not see a meter connected.

NO. Hazardous materials, such as oils, paint thinners, and medications, disrupt the collection system and the treatment plant. The wastewater plant process cannot remove all hazardous chemicals and medications; therefore, some may enter our rivers and streams. Please follow proper drug disposal guidelines and dispose of hazardous materials responsibly.